Privacy policy
Version of November 2026
Your privacy matters to us. This policy explains which personal data DBT Brasil handles on dbtbrasil.com and on the training platform, what we use it for, who we share it with and how you can exercise your rights.
Who controls your data
DBT Brasil (EV Eventos em Psicologia S/S Ltda), CNPJ (Brazilian company registry) 26.256.895/0001-13.
Address: Alameda Santos, 211, conjunto 911, Cerqueira César, São Paulo/SP, CEP 01418-100.
Privacy contact: dbtbrasil@dbtbrasil.com.
Which data we handle
- Registration and enrollment: full name, e-mail and CPF (Brazilian taxpayer number).
- Professional profile given at enrollment: profession, professional registration number, years of experience and, if applicable, the name of the skills group you lead.
- Payment: chosen payment method, amount, charge status and coupon used. Card details are sent directly to ASAAS when you pay and are not stored in our systems.
- Contract: when you sign the contract online we record your signature, date and time, IP address and a digital fingerprint (SHA-256 hash) of the document, to prove who signed it and that it was not altered (Brazilian Law 14.063/2020).
- Student area use: lesson progress, attendance, certificates and achievements.
- Support: if you ask for human help through the site assistant, we keep your e-mail and your message. Questions asked to the AI assistant are not stored; we keep only usage data without the text, such as language, answer outcome and rating.
- Professionals network: name, photo, contact, city and group schedules of people who ask to be listed, published only with their permission.
- Technical data: IP address and browser information in server logs, used for security and to keep the site running.
- Site audience: if you accept analytics cookies, pages visited, button clicks and browser and device data, measured in aggregate by Google Analytics.
What we use the data for
We ask for personal information only when we need it to provide the service, by fair and lawful means, with your knowledge and consent. We use the data to:
- create and maintain your account and your access to the student area;
- process enrollment and payment, and issue contracts and certificates;
- send e-mails about your enrollment, payment, contract, access and classes;
- provide support;
- keep the platform secure and prevent fraud;
- comply with legal, tax and accounting obligations.
How long we keep it
We keep information for as long as needed to provide the requested service and to meet legal obligations. When we store data, we protect it by commercially acceptable means against loss, theft and unauthorized access, disclosure, copying, use or modification.
Your rights
Under the Brazilian General Data Protection Law (Law 13.709/2018, LGPD), you may request:
- confirmation that we handle your data, and access to it;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary data or data handled in breach of the law;
- data portability;
- information about who we share your data with;
- withdrawal of consent, where the processing depends on it.
Send your request to dbtbrasil@dbtbrasil.com. Some data must be kept by legal obligation, such as the signed contract and tax records; in those cases we explain why in our reply.
Legislation
This policy was written to comply in particular with Law 13.709/2018 (LGPD), Law 12.965/2014 (Marco Civil da Internet) and Law 8.078/1990 (Consumer Protection Code), without prejudice to other laws that apply to the activities of DBT Brasil.
We may update this policy. The version in force is always on this page, with its date.